Privacy Policy

K-PAY ("the platform") places particular importance on protecting the personal data of its users and their customers. This policy describes the data collected, the purposes for which it is processed, and the rights available to you.

In the course of using the service, we process:

• Account data (name, email address, phone number, login credentials).
• Business and application data (trading name, API keys, webhook URLs).
• Transaction data (amount, currency, operator, references, status) required to process payments.
• Identity documents provided during identity verification (KYC).
• Technical data (IP address, access logs, browser fingerprint) for security, fraud detection, and abuse prevention purposes.

• To provide, operate, and secure the service.
• To process collections and disbursements.
• To comply with our legal and regulatory obligations (anti-money laundering, identity verification).
• To detect and prevent fraud, abuse, and suspicious activity on the platform.
• To communicate with you and provide support.

Processing is based on the performance of the service contract, compliance with legal obligations, and our legitimate interest in securing the platform. Data is retained for as long as necessary for the purposes described, then archived or deleted in accordance with applicable statutory retention periods.

Data is never sold. It may be shared with our technical service providers (hosting, payment aggregator) and financial operators strictly for the purpose of executing transactions, as well as with authorities where required by law.

We implement appropriate technical and organisational measures: TLS encryption of communications, encryption of sensitive secrets, access controls, logging, monitoring, and automated detection of suspicious activities.

You have the right to access, rectify, object to, and request deletion of your data, subject to applicable legal retention obligations. To exercise these rights, contact the team via the details provided in the page footer.

The platform uses cookies that are strictly necessary for its operation (session, security, display preferences). No third-party advertising cookies are placed.

In the course of providing the service, some data may be processed by service providers located outside your country of residence. In such cases, appropriate safeguards are in place to ensure an adequate level of protection for your personal data.